This is a question I often get asked. All my products are designed and made in the UK.

I crochet all the products myself in my home in Portsmouth. This is why dispatch times are slightly longer as there is only one of me and limited making hours.

All merchandise such as stickers are designed by me and are printed in the UK by a company called Zap Creatives. This allows me to give you the best quality merchandise and focus my time on the crochet products and patterns.

I am not currently accepting custom orders except custom text on cards.

Please note I will not make any copyrighted material for example Disney, Warner Bros etc.

All ready to ship items (found under the ready to ship tab) will be dispatched within 3-5 working days. If you require your items sooner, please contact me using the contact form and I can generally accommodate a quicker dispatch this for ready to ship items.

All made to order items state the approximate dispatch time on the product listing itself. At the moment this is between 5 days and 3 weeks depending on the item. I will contact you to let you know if there are any delays.

For UK orders, most items will be sent Royal Mail second class depending on the order value and item. This is to keep costs as low as possible for you.

If you need your items quickly, you can select express shipping. Items will be sent Royal Mail first class or tracked 48 depending on the size and weight of your item.

International orders will be sent with Royal Mail International. Please note - I currently do not ship to the EU.

For more details, please read the shipping policy linked at the bottom of the page.

Digital Pattern orders:

All digital patterns are emailed to the email address you provide at checkout. Please allow 24 hours for this email to arrive and check your junk email before contacting me.

If after 24 hours you have still not received the email containing the pdf please contact me via email (hd.makes22@gmail.com) stating your name and order number.

All other orders:

Please check the dispatch time and whether you have a dispatch email. All products state the dispatch time and you will receive an email when it has been sent. If you do not have a dispatch email - your item is still being made. If you have received a dispatch email, have not received the item and over 7 days have passed; please contact me and I can chase this with the courier.

Yes, you can sell your finished makes on a small scale BUT please give pattern credit if you post it anywhere online.

You just need to write: Pattern by HDMakes and feel free to tag me on social media.

Whilst you can sell your individual makes on a small scale, my patterns must not be used by manufacturers to sell wholesale items.

My digital and physical patterns (sold in kits) are not to be redistributed, rewritten, sold, copied, translated or shared, in part or in whole either physically or electronically. They are copyright protected and you will face legal action.

Yes, some of my patterns are available as pdfs on Ravelry. Some patterns are available in an online format on Ribblr.

If you are based outside the UK or USA, I recommend buying my patterns from either Ravlery or Ribblr. Due to VAT laws in different countries, I am not able to make my patterns available on the website in all countries.